Essential Duties and Responsibilities

• The Accounts Receivable Collections Specialist will be responsible for interfacing directly with our customers, both on the phone and via email.
• This individual will review and process credit memos, and reconcile customer receivable balances
• Will review daily cash receipts and allocate payments against specific transactions
• The accounts receivable clerk will provide financial, administrative and clerical services in order to ensure effective, efficient and accurate financial and administrative operations
• Generate accounts receivable aging reports, identify and report critical issues
• Process credit card payments
• Assist with month-end closing

Knowledge, Skills, and Abilities

• High level of attention to details, organization and accuracy
• Problem solving skills, ability to work under pressure
• Willingness to assume additional responsibilities as needed
• Ability to maintain confidentiality
• Ability to communicate with customers via phone or email.
• Problem Solving/Analysis
• Customer/Client Focus

 Education & Experience

• 4+ years of A/R and/or Collections experience
• Computer skills in MS Office (Excel) required
• ERP- SAGE or MACOLA preferable
• Bilingual (English/ Spanish)