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About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

This role is a fast-paced and challenging position that relies on the ability to think and react quickly, and serve clients with the utmost dedication. The payroll specialist is responsible for accurate processing and recording of clients payrolls, as well as provides expert customer service and care.

Essential Duties and Responsibilities

• The essential functions include, but are not limited to the following:
• Schedule and manage multiple client payrolls.
• Manage workflow to ensure all payroll transactions are processed accurately, timely, and compliantly.
• Understand proper payroll taxation.
• Process correct wage garnishments calculations, child support orders, and tax levies.
• Process accurate and timely quarter end and year-end reporting.
• Provide Ad Hoc reports to clients.
• Work with clients in multiple payroll environments to accomplish time and attendance, payroll  processing and payroll reporting.
• Resolve client questions in regards to payroll and payroll system.
• Manage client projects.
• Answer and respond to calls and inquiries from clients.
• Coordinate payroll activities from beginning to end with clients.
• Deliver the highest level of customer service possible, to include follow up, follow thru and accountability.
• Performs other duties as assigned or apparent.

Knowledge, Skills, and Abilities

• Strong phone presence and excellent communication skills
• Must have strong organizational, time management, problem solving, and prioritization skills
• Proficiency with Windows based applications
• Strong work ethic and team player
• High degree of professionalism and enthusiasm
• Ability to deal sensitively with confidential material
• High attention to detail
• Ability to work flexible hours

Education & Experience

• High School Diploma or GED required
• 1+ years of customer service experience
• Experience working in fast-paced, structured work environment