Position Summary

Are you a people person with a knack for turning ordinary days into extraordinary adventures? If you love creating unforgettable experiences for our young adventurers and their families, this is the perfect role for you!

We are seeking a dynamic and motivated Retail Floor Manager to oversee daily operations and ensure an exceptional shopping experience for our customers.The ideal candidate will lead a teamof associates, drive sales, and maintain high standards of store presentation, with a focus on customer service and engagement with children and teenagers.

Essential Duties and Responsibilities

• Lead the Charge: Command your team of retail heroes and guide them to victory (sales goals, that is).
• Customer Sorcery: Work your magic to create a whimsical shopping experience for every customer.
• Inventory Wizardry: Keep our shelves stocked with magical merchandise and ensure our kingdom runs smoothly.
• Event Planning Extraordinaire: Organize epic events and activities that will wow our young adventurers.
• Teamwork Triumph: Foster a positive and collaborative team environment, where everyone feels like a part of the fun.
• Front desk and phone answering
• Assistant manager.
• Customer service - First impression for the customer.
• Making a difference on people's day.

Knowledge, Skills, and Abilities

• Experience required: working with kids, customer services and sales, min 6 months.
• Bachelor business management, hospitality preferred.
• Calendar management and Organizational skills.
• A passion for all things fun and fabulous.
• Previous experience leading a team of retail rockstars.
• A knack for building relationships with our young customers and their families.
• The ability to juggle multiple tasks and thrive in a fast-paced environment.
• A creative mind to dream up new and exciting ways to engage our customer.
• Computer savvy.
• Manage a group of teenagers.
• Friendly.
• ERP program knowledge.
• Outgoing.
• Cashier, Budgeting, Sales, Counter sales. 
• Project coordination.