Position Summary

We are seeking a dynamic and results-driven Community Liaison to join our home health care agency in Houston, TX. This role is vital in building and maintaining strong referral relationships with physicians, hospital systems, and other community stakeholders.

The ideal candidate is a healthcare marketing professional with an established network within major Houston hospital systems (e.g., Methodist, Memorial Hermann, St. Luke’s, MD Anderson, HCA), and a proven track record of generating qualified patient referrals.

Essential Duties and Responsibilities

• Establish and nurture relationships with key referral sources including hospitals, physicians, discharge planners, and case managers
• Promote the agency’s services, including Telehealth and in-home diagnostic offerings (X-rays, EKG, phlebotomy)
• Represent the agency at community events, health fairs, and educational seminars
• Provide ongoing feedback and insight from the field to improve marketing strategy and service delivery
• Retrieve physician documentation (e.g., orders, Form 485) as needed
• Maintain strict confidentiality and compliance with HIPAA regulations
• Ensure alignment between patient expectations and agency service delivery 

Knowledge, Skills and Abilities

• Existing relationships within Houston’s major hospital systems highly preferred
• Strong understanding of home health care services and Medicare regulations
• Self-motivated, strategic, and innovative marketer
• Excellent communication and networking skills
• Ability to work independently in a field-based environment
• Passion for patient-centered care and community outreach