We are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you.

About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

The Human Resource Manager plans, coordinates, and executes human resource and benefits administration for Canadian Operations within Vensure's standards of operational excellence. This role serves as the local HR expert, aligning with Vensure's Global HR team, and has a dual reporting relationship with local business unit leaders and Internal HR department leadership. The HR Manager develops and implements HR strategies, initiatives, and projects that align with business units and organizational goals, collaborating globally to enhance the employee experience, maintain compliance with local employment laws, and exemplify internal HR standards. This individual must work with limited supervision and exercise independent judgment.

Essential Duties and Responsibilities

• Manage daily HR activities for Canadian business units, leading by example with high performance standards and drive to meet department KPIs.
• Assist with the development of HR programs for Canadian Operations, ensuring consistency with Vensure's US Departments and the Global HR team, while recommending necessary modifications for local compliance.
• Lead and execute applicable Global HR initiatives within Canadian business units.
• Provide recommendations and develop/update policies and procedures for business unit leadership and Vensure Internal HR Corporate, ensuring consistency with global business units.
• Manage and assist with HR functions/programs including updating job descriptions, managing accommodations and leave of absences, pre-hire activities, new hire onboarding, disciplinary inquiries/actions, performance management, safety recording/reporting, compensation programs, terminations, and other department programs and initiatives.
• Handle employee relations, investigate allegations of misconduct, manage performance and disciplinary processes, ensure compliance with local regulations, and execute HR projects with limited supervision.
• Monitor and complete HR tickets/cases for Canadian business units, ensuring timely and accurate responses.
• Provide input and subject matter expertise for department projects to facilitate successful completion.
• Ensure compliance with HR, benefits, worker's compensation, and payroll processes, and reporting internally.
• Present benefits information to employees and assist with enrollment.
• Manage Internal HR Zoom phone queue for Canadian Operations, upholding company and department standards of operational excellence.
• Audit system changes at the end of each pay period to proactively identify and correct errors.
• Meet company standards for personal productivity as measured within the company's analytical software.
• Make decisions within the scope of authority and escalate appropriately to business unit leadership or Vensure Corporate Internal HR leadership.
• Develop & manage programs to increase retention, employee morale, and build a positive company culture.
• Maintain data systems for proper storage and maintenance of personnel files and data to ensure compliance.
• Build, maintain, and promote teamwork and positive relationships with team members, peers, managers, and department leaders.
• Attend webinars, seminars, and other trainings to stay up to date on labor laws and best practices.
• Check HR-related mail and coordinate timely responses.
• Generate internal documents such as offer letters, employment letters, and termination documents.
• Other duties as assigned.
• Participate in process improvement initiatives.
• Constantly learn and increase knowledge and skills of systems, processes, and industry.

Knowledge, Skills, and Abilities

• Demonstrated knowledge and experience in HR best practices, employee relations, and applying federal, provincial, and local laws and regulations.
• Ability to make recommendations and effectively persuade others to resolve escalations using judgment consistent with standards, practices, policies, procedures, regulations, and laws.
• Strong management and leadership skills with a history of successfully managing performance, training, developing, and motivating team members.
• Strong interpersonal skills and ability to communicate effectively across all levels of the organization and with various personalities and communication styles.
• Ability to apply change management initiatives to assist in business transformation.
• Ability to make immediate decisions under pressure or tight deadlines with proper judgment.
• Strong sense of business ethics and ability to handle confidential information appropriately.
• Ability to manage multiple projects and attend to daily HR matters while maintaining focus & follow-through.
• Proficiency in conducting root cause analysis and applying strong problem-solving and decision-making skills.
• Skill in monitoring/assessing performance to make improvements or take corrective action.
• Ability to research and analyze data to manage risk effectively.
• Strong organizational, analytical, and problem-solving skills.
• Demonstrated ability to learn quickly and collaborate with others.
• Ability to establish credibility, be decisive, and support the organization's preferences and priorities.

Education & Experience

• BA degree in Human Resources, Business Administration or a related field or equivalent combination of relevant education and/or work experience is required.
• Bilingual (French and English)
• Minimum of 3-5 years of related Human Resources experience required; 5-7+ years of experience preferred.
• Consulting experience and/or PEO experience preferred.
• Proficiency with Microsoft Office software (Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.
• CHRP / CHRC certification preferred.