Position Summary

A high-acuity regional hospital in the greater Nashville area is seeking a Director of Emergency Services to lead operations for its busy Emergency Department. This facility operates as a Level I Trauma Center and is recognized nationally for excellence in emergency, stroke, and cardiovascular care.

The Director will oversee day-to-day operations of the emergency department, manage departmental budgets, and lead a large and collaborative team to deliver high-quality, patient-centered care.Essential Duties and Responsibilities

Quality & Compliance

• Champion evidence-based practices that elevate clinical outcomes
• Ensure adherence to legal, regulatory, and accreditation standards
• Optimize patient throughput and implement care coordination improvements
• Promote accountability and transparency in clinical operations

Operations & Leadership

• Lead emergency services with support from a strong management team
• Drive staff engagement and build a culture of excellence and accountability
• Collaborate across departments to deliver coordinated care
• Contribute to the growth and strategic direction of emergency services

Patient Experience

• Lead initiatives to improve the patient and family experience
• Utilize patient feedback to guide measurable improvements
• Foster a service-oriented environment across all touchpoints

People Management

• Recruit, train, and retain high-performing clinical staff
• Provide mentorship and coaching to nursing and management teams
• Align staffing and scheduling to support quality patient care

Finance & Strategy

• Develop and manage operational budgets
• Monitor departmental performance and identify cost-saving opportunities
• Participate in growth planning and service line expansion

Knowledge, Skills and Abilities

• Proven ability to lead in complex, fast-paced healthcare settings

Education & Experience

• Bachelor's degree in Nursing required; Master's degree preferred
• Active RN license (or ability to obtain in TN)
• 3+ years of leadership experience in a high-volume Emergency Department
• Level I or Level II Trauma experience required