Insurance Sales and Services Representative - Alpharetta, GA
Alpharetta, GA
About Us
We are a well-established, multi-generational State Farm agency located in Alpharetta, GA, serving clients across multiple Southeastern states. Our team is committed to delivering personalized insurance and financial services with integrity, professionalism, and care.
Position Summary
We are seeking a motivated and experienced Insurance Sales and Services Representative to join our growing team. This full-time role offers flexibility, growth potential, and a dynamic work environment.
Essential Duties and Responsibilities
- Provide prompt, accurate, and friendly service including policy changes, billing inquiries, claims support, and coverage explanations.
- Establish and maintain strong customer relationships through proactive communication and follow-up.
- Educate customers using a needs-based review process to recommend appropriate insurance and financial products.
- Sell and manage a variety of insurance products, including Property & Casualty (P&C) and Life Insurance.
- Ensure compliance with licensing and training requirements while maintaining ethical business practices.
Knowledge, Skills and Abilities
- Strong customer service and interpersonal skills.
- Familiarity with State Farm systems and processes is a plus.
- Bilingual (Spanish) is a plus but not required.
Education & Experience
- Proven experience in insurance sales (Property & Casualty license and/or Life Insurance license).
- Bachelor's degree in finance, Business, or a related field is preferred.