Position Summary

We are seeking a highly organized, proactive, and discreet Executive Assistant / Personal Assistant to support the CEO across executive, operational, and select personal priorities. This role is essential to protecting the CEO's time, driving follow-through on key initiatives, and ensuring seamless communication across the organization. The ideal candidate demonstrates exceptional professionalism, sound judgment, and the ability to operate with urgency and care in a fast-paced, multi-brand hospitality environment.

Essential Duties and Responsibilities

Executive & Administrative Support

• Manage the CEO's calendar, meetings, and scheduling with accuracy and foresight.
• Serve as a trusted gatekeeper for the CEO's time and priorities.
• Prepare agendas, presentations, briefing materials, and follow-up documentation.
• Draft, edit, and manage professional communications on behalf of the CEO.
• Maintain organized records, files, and executive documentation.

Operational & Business Support

• Coordinate cross-functional meetings with leadership, operations, HR, and external partners.
• Track deadlines, deliverables, and executive priorities to ensure accountability and follow-through.
• Support special projects, strategic initiatives, and executive-level assignments.
• Liaise with vendors, consultants, and stakeholders with professionalism and discretion.

Personal Assistance

• Manage select personal scheduling, logistics, and time-sensitive requests for the CEO.
• Assist with errands, appointments, and personal coordination as required.
• Maintain strict confidentiality and boundaries while supporting personal needs.

Travel & Event Coordination

• Arrange and manage executive travel, including flights, lodging, transportation, and itineraries.
• Coordinate CEO participation in site visits, conferences, leadership meetings, and company events.
• Support planning of leadership off-sites, retreats, and executive gatherings.

Confidentiality & Professional Standards

• Handle sensitive and confidential information with discretion and integrity.
• Anticipate needs, proactively solve problems, and address issues before escalation.
• Represent the company and the CEO with professionalism, hospitality, and sound judgment.

Knowledge, Skills and Abilities

• Exceptional organizational, communication, and time-management skills.
• High emotional intelligence, professionalism, and discretion.
• Proficiency in Google Workspace, Microsoft Office, and scheduling/travel platforms.
• Ability to work independently, manage competing priorities, and adapt in a dynamic environment.

Education & Experience

• 5-7+ years of experience supporting a C-suite executive in an EA or PA role.
• Hospitality, restaurant, or multi-unit operations experience preferred.